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An ERP project manager's job is not only to work with the software and his coworkers, but to also make a good impression on the client. If you are an ERP project manager, impress your client by keeping the project running smoothly and making sure the lines of communication stay open.
Lines of communication are important among team members, consultants and the client. The client should be made to feel like he did not make a mistake in his choice of software and the company that implements the software. If a particularly difficult issue arises, the ERP project manager should alert the client of a possible delay—even if it is only a few hours. When the project gets completed on time, the client will not only be happy, but impressed with your skills as an ERP project manager.